Shipping policy
Shipping Policy
Thank you for shopping with PrimeBlackGoods. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Order Processing
Orders are usually processed within 1–3 business days after payment is successfully completed.
Orders are not processed, shipped, or delivered on weekends or public holidays. During busy periods, order processing may take slightly longer.
Shipping Time
Estimated shipping and delivery times may vary depending on the destination, product availability, shipping carrier, and other factors outside our control.
For most orders, estimated shipping and processing time is usually 4–10 business days.
Please note that delivery times are estimates only and are not guaranteed.
Shipping Locations
We currently ship to selected locations supported by our shipping partners. If your address is not supported during checkout, we may not be able to complete your order.
Shipping Costs
Shipping costs, if applicable, will be calculated and shown at checkout before you complete your purchase.
Some products may include free shipping depending on the product, destination, or promotional offer.
Order Tracking
When tracking information is available, we will provide it by email after your order has been processed and shipped.
Please allow some time for tracking information to update after your order has been shipped.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information.
PrimeBlackGoods is not responsible for orders delayed, returned, or lost due to incorrect or incomplete shipping details provided by the customer.
If you notice that your shipping information is incorrect, please contact us as soon as possible at:
fuatkirk2002@gmail.com
Shipping Delays
Shipping delays may occur due to carrier delays, customs processing, weather conditions, holidays, high order volume, or other circumstances beyond our control.
We will do our best to assist you if your order is delayed, but we cannot guarantee exact delivery dates.
Lost or Missing Packages
If your package appears to be lost or missing, please contact us at:
fuatkirk2002@gmail.com
We may ask for your order number, shipping address, and any tracking information available so we can review the issue.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees depending on the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping cost unless clearly stated at checkout.
Contact Us
If you have any questions about your order or this Shipping Policy, please contact us at:
fuatkirk2002@gmail.com